ISO 9001 2015 is an external certification of a company’s Quality Management Systems and updates the previous certification of ISO9001 2008.
Here at Hale we have demonstrated our ability to consistently provide products and services that meet customer needs, as well as all applicable statutory and regulatory requirements.
We have also shown how we enhance customer satisfaction through the effective application of the system, including processes for improvement and the assurance of conformity to customer and applicable statutory and regulatory requirements.
Basically, you know what you are getting with Hale! You can rely on our products because our manufacturing processes are structured, consistent, transparent and checked constantly for conformity and quality.
Through a series of process mapping, keeping records, plus internal and external audits, we can show that we continually meet the seven Quality Management Principles
- Customer focus
- Engagement of people
- Process approach
- Evidence-based decision-making
- Relationship management
For all of us at Hale, we are very proud of our achievement of ISO recognition and certification. It is a key part of our company’s vision, to be able to consistently ensure and demonstrate the quality and safety of our products and services.